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You may phone in a refill by following the instructions below.
Call our customer service representatives at 1-888-431-1166 (toll free) and tell them you would like to place a refill order.

Note: If you have any new prescription(s) that you would like to have shipped with your refill(s), now is the time to let the customer service representative know. Once the customer service representative has this information, print off our prescription "Fax Coversheet" and mail or have your physician fax us your new prescription(s) to:
Fax to: 1-888-635-0535 (toll free)
Mail to: CrossBorderPharmacy.com - North American Support Office

601, 180 King Street
Winnipeg, Manitoba, Canada
R3B 3G8

You can order a refill online by following the instructions below:

Enter your first name, last name and phone number into the customer sign in form.

Fill out the Refill Form and click the "Submit Order" link at the bottom to complete your order.

Fax to: 1-888-635-0535 (toll free)
Mail to: CrossBorderPharmacy.com - North American Support Office

601, 180 King Street
Winnipeg, Manitoba, Canada
R3B 3G8

You may submit a refill order online with a new prescription by following the instructions below.
Find your drug(s) using our drug search and add them to your shopping cart.
After you have added your drug(s) to your cart click the "Checkout" button. Enter your first name, last name and phone number into the "EXISTING CUSTOMER" form and click the "Sign In" button.
Fill out the Refill Form and click the "Submit Order" link at the bottom to complete your order.
After your order has been submitted, print off the "Fax Coversheet" using the link provided on the confirmation page and mail or have your physician fax us your new prescription(s) at:

Fax to: 1-888-635-0535 (toll free)
Mail to: CrossBorderPharmacy.com - North American Support Office

601, 180 King Street
Winnipeg, Manitoba, Canada
R3B 3G8

You may submit a new order by following the instructions below.

Print off the "Existing Customer Form" by clicking the "Print Existing Customer Form" button below.

Fill out the form and mail it to us or have your physician fax your original prescription(s), to us at:

Fax to: 1-888-635-0535 (toll free)
Mail to: CrossBorderPharmacy.com - North American Support Office

601, 180 King Street
Winnipeg, Manitoba, Canada
R3B 3G8


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