| |
 |
| |
To ensure we maintain the highest ethical standards at all times, and that the information you submit to us is protected, we have developed clear policies on: |
|
|
| |
 |
|  |
| |
|
| |
|
| |
|
| |
|
| |
|
| You should be familiar with these policies before you buy from crossborderpharmacy.com. If you have any questions about them, we would be pleased to answer them. | |
|
| |
|
|
|
|
| |
Shipping Policy |
| |
Drug Policy |
| |
Return Policy |
| |
Web Use Policy |
| |
Privacy Policy |
| |
Additional Terms Of Use |
|
|
|
|
| |
Your initial order for each prescription will be delivered between 3 and 4 weeks in most cases. All refills should be delivered in approximately 10 days. |
|
|
| |
You may call our customer service center toll-free at 1-888-626-0696 to track your order. You may also contact us online. |
|
|
| |
Shipping costs $9.95 per package, per country. |
|
|
| |
For example, to send one prescription costs $9.95. If you order more than one prescription, there is no additional shipping charge provided all medications fit in the same package, and all medications are being shipped from the same country. |
|
|
| |
If orders must be shipped separately, you must pay one shipping charge for each package required. |
|
|
| |
Cross Border Pharmacy will accept full responsibility under this shipping method for any loss or damage, unless clearly not our fault (i.e. if we were given a wrong address). |
|
|
| |
| |
| Back to top |
| |
|
|
| |
For each prescription medication you order, you must provide a valid prescription from a physician licensed to practice medicine and to prescribe medications in the place where you live. |
|
|
| |
Cross Border Pharmacy will not handle any habit forming or narcotic pharmaceuticals, also known as scheduled drugs or controlled substances in some countries. We specialize in chronic care medicines that many people must take to sustain or improve their life. |
|
|
| |
You can order up to a three month supply of your medication if that is what has been prescribed for you. |
| |
| Back to top |
| |
|
|
| |
It is illegal for a pharmacist to accept returns of dispensed pharmaceutical products for any reason, even if the original container is still sealed. This policy is intended to protect public safety. |
| |
| Back to top |
| |
| |
Web Use Policy |
|
|
|
|
| |
This is an Agreement between you and Cross Border Pharmacy Ltd. ("Cross Border"), and governs your use of the Cross Border Web site at www.crossborderpharmacy.com and its content (collectively the "Main Site") as well as your use of the Cross Border secure ordering site and its content (collectively the "Secure Site"), where both the Main Site and Secure Site are collectively referred to as the "Site". Each time you use the Site you signify your acceptance and agreement, and the acceptance and agreement of any person you purport to represent (and for purposes of this Agreement, "person" includes natural persons and any type of incorporated or unincorporated entity), without limitation or qualification, to be bound by this Agreement, and you represent and warrant that you have the legal authority to agree to and accept this Agreement on behalf of yourself and any person you purport to represent. |
|
|
|
|
| |
1. Reserved Rights and Grant of Limited License |
|
|
| |
a. Copyright © 2003 Cross Border Pharmacy Ltd. All rights reserved. |
|
|
| |
b. The Site may be used only by persons who are at least the age of majority where they reside and can form legally binding contracts under applicable law. The Site may not be used by persons in jurisdictions where access to or use of the Site or any part of it may be illegal or prohibited. If you are allowed to access the Site, subject to the terms above, you are granted a limited license to use (display or print) short extracts of the data and information (collectively, the "Information") for your own personal non-commercial use only, provided the Information is not modified and you shall be fully responsible for any consequences resulting from such use. Any other use of the Information without Cross Border's prior written consent, including, but not limited to, any reproduction, republication or re-dissemination in any manner or form is prohibited. |
|
|
| |
c. Cross Border will take appropriate legal action to enforce its rights. |
|
|
| |
2. No Linking, Framing, Mirroring, Scraping, Data-Mining and Postings |
|
|
| |
a. Links to the Site without Cross Border's express written permission are strictly prohibited. To request permission to link to the Site, please contact Cross Border at affiliates@crossborderpharmacy.com. The framing, mirroring, scraping or data-mining of the Site or any of its content in any form and by any method is strictly prohibited. |
|
|
| |
b. You may not use any collaborative browsing or display technologies in connection with your use of the Site or to post comments, communications, or any other data of any kind to or on the Site with the intention that such postings may be viewed by other users of the Site. |
|
|
| |
3. Termination of this Agreement |
|
|
| |
a. If you breach any provision of this Agreement, you may no longer use the Site. Cross Border may, at any time and for any reason and in its sole discretion, change, suspend or terminate, temporarily or permanently, the Site or any part of it, or your permission to use the Site, without any prior notice or liability to you or any other person. If this Agreement or your permission to use the Site is terminated by you or Cross Border for any reason, then: |
|
|
| |
(i) this Agreement will nevertheless continue to apply and be binding upon you in respect of your prior use of the Site; and |
|
|
| |
(ii) Cross Border may continue to use and disclose your personal information submitted on the Main Site in accordance with the Cross Border Privacy Policy as amended from time to time. |
|
|
| |
4. No Endorsement |
|
|
| |
a. The Site may contain links to other sites which are provided only as references to help you identify and locate Internet resources that may be of interest. Such other sites were independently developed by parties other than Cross Border, and Cross Border does not assume responsibility for the accuracy or appropriateness of the information contained at such sites. In providing links to other sites, Cross Border is in no way acting as a publisher or disseminator of the material contained on those other sites and does not seek to control the content of, or maintain any type of editorial control over, such sites. |
|
|
| |
b. A link to another site should not be construed to mean that Cross Border is affiliated or associated with, or is legally authorized to use any trademark, trade name, logo or copyrighted symbol that may be reflected in the link or the description of the link to such other sites. |
|
|
| |
5. No Liability |
|
|
| |
a. CROSS BORDER DOES NOT ACCEPT ANY LIABILITY FOR YOUR USE OF THE SITE. YOUR USE OF THE SITE IS AT YOUR OWN RISK. THE SITE IS PROVIDED ON AN "AS IS" AND "AS AVAILABLE" BASIS, WITHOUT ANY REPRESENTATIONS, WARRANTIES OR CONDITIONS OF ANY KIND, WHETHER EXPRESS OR IMPLIED, AND INCLUDING WITHOUT LIMITATION IMPLIED REPRESENTATIONS, WARRANTIES OR CONDITIONS OF TITLE, NON-INFRINGEMENT, MERCHANTABILITY, FITNESS FOR A PARTICULAR PERSON. |
|
|
| |
b. CROSS BORDER IS NOT RESPONSIBLE FOR ANY DIRECT, INDIRECT, SPECIAL, INCIDENTAL OR CONSEQUENTIAL DAMAGE OR ANY OTHER DAMAGES WHATSOEVER AND HOWSOEVER CAUSED, ARISING OUT OF OR IN CONNECTION WITH THE USE OF THE SITE OR IN RELIANCE ON THE INFORMATION AVAILABLE ON THE SITE, INCLUDING ANY LOSS OF USE, LOST DATA, LOST BUSINESS PROFITS, BUSINESS INTERRUPTION, PERSONAL INJURY, OR ANY OTHER PECUNIARY LOSS, WHETHER THE ACTION IS IN CONTRACT, TORT (INCLUDING NEGLIGENCE) OR OTHER TORTUOUS ACTION. |
|
|
| |
c. CROSS BORDER DISCLAIMS ANY LIABILITY FOR UNAUTHORIZED USE OR REPRODUCTION OF ANY PORTION OF THE SITE. |
|
|
| |
6. Trademarks |
|
|
| |
(a) Certain words, phrases, names, designs or logos used on the Site may constitute trademarks, service marks or trade names of Cross Border or other entities. The display of any such marks or names on the Site does not imply that a license has been granted by Cross Border or other entities. |
|
|
| |
7. Confidentiality |
|
|
| |
a. Cross Border takes all reasonable precautions and implements reasonable safety measures to protect information submitted through the Secure Site which you use to place an order. |
|
|
| |
b. The Main Site (and the Internet generally) is not a secure medium and privacy, even at the Secure Site, cannot be ensured. Internet e-mail is vulnerable to interception and forging. Cross Border will not be responsible for any damages you or any third party may suffer as a result of the transmission of information that you make to Cross Border through the Main Site, or that you expressly or implicitly authorize Cross Border to make, or for any errors or any changes made to any transmitted information. |
|
|
| |
c. All information submitted to Cross Border via the Main Site shall be deemed and remain the property of Cross Border and Cross Border shall be free to use, for any purpose, any ideas, concepts, know-how or other techniques contained in information provided to Cross Border through the Main Site or sent through e-mail. Cross Border shall be subject only to the obligations of confidentiality regarding any such information as contained in paragraph 7 "Privacy Policy" below or required by law. |
|
|
| |
d. Any and all information submitted to Cross Border through its Secure Site when placing an order is governed by the terms stated in the Order Form and is kept confidential. |
|
|
| |
8. Privacy Policy |
|
|
| |
a. On the Main Site, Cross Border collects, uses and discloses your personal information in accordance with the Cross Border Privacy Policy. By accepting this Agreement, and each time you use the Site, you consent to Cross Border's collection, use and disclosure of your personal information in accordance with the Privacy Policy as it then reads without any further notice or any liability to you or any other person. |
|
|
| |
b. Information collected on the Secure Site is governed by the privacy terms stated in the Order Form. |
|
|
| |
9. Computer Viruses |
|
|
| |
a. While every effort is made to ensure that all information provided at the Site does not contain computer viruses, you should take reasonable and appropriate precautions to scan for computer viruses and should ensure that you have a complete and current backup of the applicable items of information contained on your computer system. You should pay specific attention to some of the newer viruses that have been written to automatically execute when an infected word processing document is loaded into certain word processing programs. |
|
|
| |
10. Choice of Law |
|
|
| |
a. The laws of the Province of Manitoba and the laws of Canada applicable therein shall govern as to the interpretation, validity and effect of this Agreement notwithstanding any conflict of laws, provisions or your domicile, residence or physical location. You hereby consent and submit to the non-exclusive jurisdiction of the courts of the Province of Manitoba in any action or proceeding instituted under or related to this Agreement. |
|
|
| |
b. You agree not to impersonate another person in your use of the Site or the sending of any e-mail to an address listed on the Site. |
|
|
| |
11. General Terms |
|
|
| |
a. This Agreement, including any changes made to this Agreement from time to time, constitutes the entire agreement between you and Cross Border relating to your use of the Site, and supersedes all previous agreements, written, oral or otherwise, between you and Cross Border with respect to your use of the Site. |
|
|
| |
b. If any provision of this Agreement is found to be unlawful, void, or for any reason unenforceable, then that provision shall be deemed to be severed from the rest of this Agreement and shall not affect the validity and enforceability of any remaining provisions. |
|
|
| |
c. The provisions of this Agreement will ensure to the benefit of and be binding upon each of Cross Border and its successors and assigns and related persons, and you and your heirs, executors, administrators, successors, permitted assigns, and personal representatives. You may not assign this Agreement or your rights and obligations under this Agreement without the express prior written consent of Cross Border which may be withheld in Cross Border's sole discretion. Cross Border may assign this Agreement and its rights and obligations under this Agreement without your consent. |
|
|
| |
d. No consent or waiver by either party to or of any breach or default by the other party in its performance of its obligations under this Agreement will be deemed or construed to be a consent to or waiver of a continuing breach or default or any other breach or default of those or any other obligations of that party. No consent or waiver will be effective unless in writing and signed by both parties. |
|
|
| |
e. All Sections of this Agreement survive indefinitely after the termination of this Agreement. |
| |
| Back to top |
| |
| |
Privacy Policy |
|
|
| |
This Policy explains how CBP collects, uses and discloses the personal information collected from and provided by its customers while using CBP's services and/or its Web site (the "Main Site"). Any personal information collected or provided to us, including through the Main Site, will be treated with care in accordance with this Privacy Policy and will not be used or disclosed in ways to which you have not consented or where prohibited by law. |
| |
PLEASE NOTE that, in addition to the terms set out in the Privacy Policy, all Order information provided to us on the site where you place an order (the "Secure Site") will be subject to the terms set out in the Customer Agreement, which you should review prior to providing the information required. |
| |
The Main Site and Secure Site are collectively referred to as the "Site". |
| |
By using the Site, you signify that you have consented to the collection, use, and disclosure of your personal information in accordance with the CBP Privacy Policy. If you do not agree with this Policy, you are prohibited from using the Site. |
| |
CBP adheres to the following principles concerning the collection, use and disclosure of personal information, namely: |
| |
CBP is responsible for the personal information under its control and has appointed a Privacy Officer to be accountable for its compliance with its obligations at law and its Privacy Policy. Should CBP transfer personal information to a third party for processing or a related business purpose, it shall use contractual means to bind the party to its privacy obligations at law. |
| |
CBP shall document the purpose for which personal information is required at or prior to the time of collection. |
| |
CBP acknowledges that the knowledge and consent of an individual are required for the collection, use or disclosure of personal information, except where required or permitted by law. CBP recognizes that an individual may withdraw or vary consent as permitted by law. |
| |
CBP shall collect only that personal information necessary to complete its purposes. CBP shall collect information directly from the individual who is the subject of the information except where permitted by law. |
| |
CBP shall not use or disclose personal information under its control for purposes other than those for which it was collected, except with the consent of the individual or where permitted or required by law. CBP shall keep personal information on file in accordance with its professional and legal obligations. |
| |
CBP shall take reasonable steps to ensure that the personal information it has on file is accurate, complete and up-to-date as is necessary for the purpose for which it is used. |
| |
CBP shall employ sufficient safeguards to reasonably protect the personal information under its control from unauthorized access, use or disclosure. CBP shall educate its employees concerning CBP's privacy obligations. |
| |
CBP shall make a complete copy of its Privacy Policy, along with the CBP Privacy Officer's contact information, available to consumers upon request. |
| |
Pursuant to certain restrictions or exceptions at law, CBP shall provide an individual with access to their personal information maintained on file by CBP in accordance with its obligations at law and its Privacy Policy. Should an individual note that there is an error or omission in their personal information on file with CBP, upon reasonable notice and justification, his or her personal information will be updated as appropriate. |
| |
An individual may challenge CBP's compliance with its obligations concerning its management of personal information and shall address complaints in accordance with the provisions set out in CBP's Privacy Policy. |
| |
Additional Terms Of Use |
|
|
| |
By using the CBP Site or its services, you Specifically Provide that:
During your use of the Site, you may decide to voluntarily provide personal information such as your name, e-mail address, postal address, and telephone number when asked for purposes such as communicating with CBP. CBP may use your personal information to contact and correspond with you, to respond to your inquiries, and as otherwise permitted by law. If you provide your e-mail address, CBP may send to you, from time to time, e-mail containing information about CBP and other matters it believes will be of interest to you. Personal information provided to place an order on the Secure Site will be protected as stated in the privacy provisions of the Customer Agreement. |
| |
If CBP is involved in a merger or other reorganization, CBP may disclose your personal information to the resulting organization. Also, CBP must cooperate fully should a situation arise where CBP is required by law or a legal authority to release your personal information. CBP takes reasonable precautions to avoid the unauthorized disclosure of your personal information. Nevertheless, due to the nature of the Internet, security and privacy risks cannot be entirely eliminated. Therefore CBP cannot guarantee that your personal information will not be disclosed in ways not otherwise described in this Policy. |
| |
CBP may use and share with our partners non-personal statistical or demographic information which cannot be connected to the identities or other personal information of individual users for research purposes. |
| |
The Site may contain links to other Web sites which collect information about you voluntarily or through cookies. CBP has no responsibility or liability for or control over those other Web sites. This Privacy Policy may be changed by CBP from time to time in CBP's sole discretion and without any prior notice or liability to you or any other person. New versions of this Privacy Policy will be posted here and you should check for Policy updates.
|
| |
| Back to top |
| |
